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Creating the Tools for Success
ATI Industrial Automation has been designing, manufacturing and selling robotic end-effectors to the
top manufacturing companies around the world since 1989. We are considered an industry leader. ATI is
ISO9001-registered and a six-time winner of the North Carolina Technology Fast 50 Award. Our customer
base is extremely loyal due to the excellent service, quality, and engineering provided by ATI employees.
We invite you to join our team today.
Application Engineer
Location:
Orion Township, MI
Job Description
- Work with customers to define application requirements and select appropriate ATI products and options
- Assist customers with technical questions and troubleshooting of issues
- Coordinate with Product Service Engineer, manufacturing, quality and engineering as needed for additional technical support and product issue resolution
- Coordinate with design engineer and account manager to develop new product specifications and requirements. Supports engineering throughout new product development process.
- Travel to customer sites to perform product service, training, and/or troubleshooting
- Assist account managers with technical sales presentations at customer sites
- Identifies and communicates potential product improvements, and new product ideas with engineering, manufacturing and quality. Analyze impact of product changes on existing customers.
- Write trip and service reports and log all customer communication in ATI database
- Travel varies throughout the year depending on customer needs—about 20% travel, primarily domestic and Canada with opportunity for other international travel.
Skills Requirements
- Exceptional interpersonal and communication skills in person, via telephone and email
- Strong public speaking and presentation skills of technical information to varied audiences
- Ability to analyze technical problems/issues on electro-mechanical systems and effectively articulate verbal and written recommendations and solutions.
- Proven ability to work independently with high organizational and project management skills
- Ability to quickly learn and obtain high-level knowledge of the organization’s product line, as well as working knowledge of software and hardware used by customers
- Advanced verbal and written communications skills in English
- Ability to travel to Canada
Education Requirements
- Bachelor’s degree in engineering from an accredited institution, preferably mechanical or electrical engineering
Qualified candidates should email their resumes to
heather.beal@ati-ia.com
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Quality Engineer
Location:
Apex, NC
Job Description
- Responsible Engineer for creating processes to assure ATI’s compliance to customer, regulatory, and ISO requirements.
- Responsible Engineer for addressing customer and internal quality issues through sound problem solving techniques and corrective action.
- Recommend action for improvement based on quality risk assessment of products and processes.
- Collaborate with the Design Group to provide input for preventing potential quality risk.
- Create quality plans for new product introductions.
- Track and analyze incoming, in-process and final inspection data for trends in order to facilitate improvement action.
- Participate in and facilitate Lean Manufacturing initiatives such as Kaizen events and defect reduction efforts.
- Assess and recommend quality equipment to meet current and future needs.
Skills Requirements
- Experience establishing an ISO9001:2015 compliant Quality System.
- Experience establishing ESD controlled manufacturing environments.
- Experience establishing processes to maintain CE Marking compliance.
- Experience establishing processes to maintain UL compliance.
- Experience driving continuous improvement using established problem solving methodologies (DMAIC, 8D, A3)
- Technical problem solving and decision making skills on electro-mechanical systems
- Proven ability to work independently with high organizational and project management skills
- Strong computer and keyboard skills, with focus on data management, data analysis, and word processing.
- Demonstrated ability to learn and obtain an intermediate working knowledge level of technical products and operating processes; such as, ATI products and their applications.
- Advanced verbal and written communications skills
Education Requirements
- Bachelor degree in an engineering discipline except software from an accredited institution, preferably mechanical or electrical engineering.
- Minimum of 3 years experience in a quality role in a manufacturing environment.
- ASQ Certified Quality Engineer is a plus
- Certified Machinery Safety Expert or equivalent experience a plus
Qualified candidates should email their resumes to
heather.beal@ati-ia.com
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Sales Account Manager
Location:
Apex, NC
Job Description
- Acts as an independent, individual contributor to facilitate the discovery, diagnosis, and design, and deliveries of high-value customer products and services
- Operates as program leader for all new and assigned accounts
- Develops, maintains and strengthens sustainable customer relationships
- Develop a trusted advisor relationship with key customer stakeholders and executive sponsors
- Acts as customer’s representative to internally communicate the needs and expectations of the customer
- Communicates frequently and clearly the progress of client engagements and program initiatives to both internal and external stakeholders
- Forecasts sales for existing and new accounts, including tracking defined key account metrics
- Identifies and grows opportunities within sales territory and collaborate within the sales teams to ensure growth attainment
- Manages all account communications and interactions using internal CRM database, verifies quotations and sales order accuracy
- Assists with high severity requests or issue escalations as needed
- Accountable for post sales, customer service support
Skills Requirements
- Demonstrated ability to effectively communicate and influence at all levels of ATI and the customers’ organizations
- Proven ability to develop and maintain strong customer relationships
- Experienced in delivering company solutions that align with explicit customer needs
- Proven ability to work independently with high organizational and time management skills
- Proven ability to prioritize multiple projects with high attention to detail
- Effective negotiations and meeting facilitation skills
- Excellent verbal, presentation, and written communications skills
- Effective prospecting skills from cold calling to lead management follow-up
- Has experience in uncovering, diagnosing, and designing technical solutions consistent with customer needs.
- Ability to travel 30%- 50% domestically (North America) and occasional international travel when appropriate.
Education Requirements
- Minimum 3 years experience selling technical products within industrial automation and manufacturing markets (e.g. automotive, aerospace, packaging, electronic assembly, etc.).
- BA/BS degree preferred or relevant experience in technical sales
Qualified candidates should email their resumes to
heather.beal@ati-ia.com
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We offer an entrepreneurial environment with challenge, visibility and the opportunity
to contribute to the success of the organization. ATI provides excellent benefits
that include an Employee Stock Ownership Plan, a 401(k) plan, profit sharing plan, health plan,
long-term disability plan and dental plan. At ATI you are not just an
employee, you're an owner.
For those that are chosen for an interview, please download and fill out our employment application prior to your
arrival.
An Equal Opportunity Employer.
ATI Industrial Automation offers a Co-op program where students commit to work for
multiple semesters in a paid work experience. Click the link below for more information:
ATI Co-Op Program Information
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