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Creating the Tools for Success

ATI Industrial Automation has been designing, manufacturing and selling robotic end-effectors to the top manufacturing companies around the world since 1989. We are considered an industry leader. ATI is ISO9001-registered and a six-time winner of the North Carolina Technology Fast 50 Award. Our customer base is extremely loyal due to the excellent service, quality, and engineering provided by ATI employees. We invite you to join our team today.


Application Engineer
Location:  Orion Township, MI

     Job Description
  • Work with customers to define application requirements and select appropriate ATI products and options
  • Assist customers with technical questions and troubleshooting of issues
  • Coordinate with Product Service Engineer, manufacturing, quality and engineering as needed for additional technical support and product issue resolution
  • Coordinate with design engineer and account manager to develop new product specifications and requirements. Supports engineering throughout new product development process.
  • Travel to customer sites to perform product service, training, and/or troubleshooting
  • Assist account managers with technical sales presentations at customer sites
  • Identifies and communicates potential product improvements, and new product ideas with engineering, manufacturing and quality. Analyze impact of product changes on existing customers.
  • Write trip and service reports and log all customer communication in ATI database
  • Travel varies throughout the year depending on customer needs—about 20% travel, primarily domestic and Canada with opportunity for other international travel.

    Skills Requirements
  • Exceptional interpersonal and communication skills in person, via telephone and email
  • Strong public speaking and presentation skills of technical information to varied audiences
  • Ability to analyze technical problems/issues on electro-mechanical systems and effectively articulate verbal and written recommendations and solutions.
  • Proven ability to work independently with high organizational and project management skills
  • Ability to quickly learn and obtain high-level knowledge of the organization’s product line, as well as working knowledge of software and hardware used by customers
  • Advanced verbal and written communications skills in English
  • Ability to travel to Canada

    Education Requirements
  • Bachelor’s degree in engineering from an accredited institution, preferably mechanical or electrical engineering

Qualified candidates should email their resumes to  heather.beal@ati-ia.com


Sales Account Manager
Location:  Apex, NC

     Job Description
  • Acts as an independent, individual contributor to facilitate the discovery, diagnosis, and design, and deliveries of high-value customer products and services
  • Operates as program leader for all new and assigned accounts
  • Develops, maintains and strengthens sustainable customer relationships
  • Develop a trusted advisor relationship with key customer stakeholders and executive sponsors
  • Acts as customer’s representative to internally communicate the needs and expectations of the customer
  • Communicates frequently and clearly the progress of client engagements and program initiatives to both internal and external stakeholders
  • Forecasts sales for existing and new accounts, including tracking defined key account metrics
  • Identifies and grows opportunities within sales territory and collaborate within the sales teams to ensure growth attainment
  • Manages all account communications and interactions using internal CRM database, verifies quotations and sales order accuracy
  • Assists with high severity requests or issue escalations as needed
  • Accountable for post sales, customer service support

    Skills Requirements
  • Demonstrated ability to effectively communicate and influence at all levels of ATI and the customers’ organizations
  • Proven ability to develop and maintain strong customer relationships
  • Experienced in delivering company solutions that align with explicit customer needs
  • Proven ability to work independently with high organizational and time management skills
  • Proven ability to prioritize multiple projects with high attention to detail
  • Effective negotiations and meeting facilitation skills
  • Excellent verbal, presentation, and written communications skills
  • Effective prospecting skills from cold calling to lead management follow-up
  • Has experience in uncovering, diagnosing, and designing technical solutions consistent with customer needs.
  • Ability to travel 30%- 50% domestically (North America) and occasional international travel when appropriate.

    Education Requirements
  • Minimum 3 years experience selling technical products within industrial automation and manufacturing markets (e.g. automotive, aerospace, packaging, electronic assembly, etc.).
  • BA/BS degree preferred or relevant experience in technical sales

Qualified candidates should email their resumes to  heather.beal@ati-ia.com



We offer an entrepreneurial environment with challenge, visibility and the opportunity to contribute to the success of the organization. ATI provides excellent benefits that include an Employee Stock Ownership Plan, a 401(k) plan, profit sharing plan, health plan, long-term disability plan and dental plan. At ATI you are not just an employee, you're an owner.
 

For those that are chosen for an interview, please download and fill out our employment application prior to your arrival.

An Equal Opportunity Employer.

ATI Industrial Automation offers a Co-op program where students commit to work for multiple semesters in a paid work experience. Click the link below for more information:

ATI Co-Op Program Information  

 


 
 
ATI Industrial Automation
1031 Goodworth Dr. | Apex, NC 27539 USA
Phone:+1 919-772-0115 | Fax:+1 919-772-8259
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