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Creating the Tools for Success

ATI Industrial Automation has been designing, manufacturing and selling robotic end-effectors to the top manufacturing companies around the world since 1989. We are considered an industry leader. ATI is ISO9001-registered and a six-time winner of the North Carolina Technology Fast 50 Award. Our customer base is extremely loyal due to the excellent service, quality, and engineering provided by ATI employees. We invite you to join our team today.

Available Positions:

Design Verification Engineering Supervisor
Location:  Apex, NC

Job Description

1.      Lead the Design Verification Engineering Group, which is comprised of the Engineering Test Lab and engineering analyst (FEA studies, mechanical and electrical/electronic testing of prototypes and released products, test reports, development and support of trade show equipment, etc.).

2.      Apply a continuous improvement approach to all the activities, processes, and output under your direction: FEA studies, DVP&Rs, prototype & product testing, test methods and equipment, test reports, product improvements, etc.

3.      Work to ensure that all Engineering Test Lab activities are driven by and/or related to customer specifications. 

4.      Support existing products through an ongoing process of continuous improvement and engineering changes to enhance performance, longevity, and manufacturability.

5.      Supervise the entire group in accordance with organizational policies and goals.  Coordinate daily activities of your direct reports, analyzing workflow, evaluating priorities, and determining resource needs. 

6.      Provide support and assistance to other groups and departments as appropriate to enhance the performance and success of the company as a whole. This includes support and assistance to Application Engineering to resolve product performance issues at integrator and customer sites. Support for Engineering product teams will include participation in DFMEA studies, concept reviews, design reviews, preparing DVP&Rs, writing Design Standards and more.

7.      Continue to learn new skills and techniques through in-house training, outside training/coursework, seminars, trade shows and appropriate use of the internet, and participate in the training of other members of the engineering team in these skills.

8.      Stay abreast of new technologies and opportunities.

9.      Proactively develop and protect intellectual property using patent disclosures, non-disclosure agreements, patent applications, and other means as required.

10.  Other duties as assigned.

 

Job Requirements/Skills

1.      10 years of applicable product development experience with complex industrial products including at least 3 years in a supervisory or managerial position.

2.      The desire to lead and supervise others. 

3.      Knowledge of business and management principles involved in strategic planning, resource allocation, human resources, leadership techniques, production methods, and coordination of people and resources. 

4.      A BSME is required; an MSME is a plus.

 

 

Qualified candidates should send their resume to heather.beal@ati-ia.com.

 


Applications Engineer
Location:  Apex, NC

ATI Industrial Automation is the leading engineering-based world developer of robotic accessories and robot arm tooling. Recognized throughout the world for quality and reliability, ATI products are improving productivity in an array of industries, including Robotics, Aerospace, Biomedical, Automotive, Electronics, Applied Research, Academics, Nuclear and Governmental.  In our continued quest for excellence in our products and service, we are seeking an experienced, hardworking, team-oriented Applications Engineer.  The Application Engineer (AE) is responsible for the technical service and application support before and after sale of the ATI products.  The AE evaluates customer applications and makes recommendations for product use, model, and option selection and assists customers with technical questions and problems.  The AE offers technical assistance to the sales department in the generation of new sales.  The AE works with the sales administration to resolve non-technical sales problems.  The AE works with engineering to create new products and options in support of customer applications.

 

Job Responsibilities:

 

·         Assist customers with questions, repairs, additional product details, etc.

·         Schedule and make repairs using the RMA system.

·         Coordinate with manufacturing and engineering as needed for additional technical support and RMA administration.

·         Write reports and manuals in support of sales and engineering.

·         Program robots at an advanced level to aid in demonstrating product equipment.

·         Be able to master any software or hardware used by manufacturing and engineering (e.g. CMM) in support of customers.

·         Identify improvements and new product ideas and report these to engineering and manufacturing—use the CAR system as needed.

·         Provide training (application, product, service, etc.) for sales and engineering.

·         Seek out training to improve customer service and repairs.  Stay on top of all product changes by examining engineering changes and new product releases.

·         Take direction and perform job duties as requested by Product Manager.

·         Travel varies throughout the year depending on customer needs and shows—about 20% travel.

 

 

Knowledge, Skills, and Abilities Required:

·         Ability to analyze technical problems/issues and effectively articulate verbal and written recommendations and solutions. 

·         Ability to present technical information to various audiences, often in a group setting.

·         Ability to quickly learn the organization’s product line, as well as, any software and hardware used by customers.

·         Outstanding interpersonal and customer service skills

·         Excellent organizational and personal time management skills    

·         Excellent communication skills, both written and verbal. 

 

 

Minimum Education Requirements:

Bachelor’s degree in engineering; any branch except software will be suitable.  Degrees should be from accredited institutions.

 

 

Resumes should be emailed to heather.beal@ati-ia.com



Inside Sales Specialist
Location:  Apex, NC

 

The Inside Sales Specialist regularly interacts with our customers to efficiently execute the sales order entry and order fulfillment processes at ATI.  The specialist is responsible for ensuring accurate and timely creation and submission of customer quotations, sales orders, and order acknowledgements, while communicating with the customer base, account management team, and internal production and shipping departments.

 

Major Responsibilities 

·         Receives internal and external requests and creates quotations for new and existing customers

·         Receives requests and creates sales orders for new and existing customers

·         Manages all customer and order entry transactions and communications via the ATI database, including, but limited to the creation and management of ATI part numbers, cross referenced customer part numbers, and customer and contact name profiles

·         Records required sales order information through effective collaboration with our customers and internal personnel

·         Manages domestic and international shipping documentation to ensure compliance with customer, national,  and international shipping regulations

·         Reviews and verify customer terms and conditions

·         Sends product literature and information to customers as required

·         Establishes customer portal as required for order receipt and acknowledgment

·         Supports Account Specialists, Account Managers, and Applications Engineers as needed

·         Monitors and responds to various database discrepancy reports in a timely manner.

 

Knowledge, Skills and Abilities Required

·         Exceptional interpersonal and communication skills in person, and via telephone and email

·         Ability to learn quickly with high attention to detail

·         Works effectively in a collaborative team environment

·         Proven ability to work independently with high organization and time management skills

·         Proven ability to prioritize multiple projects at time

·         Above average verbal and written communications skills in English

·         Strong computer and keyboard skills

·         Demonstrated ability to learn and obtain a basic working knowledge level of technical products or processes

·         Intermediate or advanced second language skills would be desired, but not required (Spanish. Portuguese, Mandarin)

 

Minimum Education and Experience

·         Associates degree or higher, preferred within a technical or business management discipline 

·         Minimum 2 years experience in a customer service or sales administration position, where order entry and order fulfillment were major responsibilities, preferably in a B2B sales environment. 

·         Minimum of 5 years experience (defined above) is required without a college degree.

 

  Resumes should be emailed to heather.beal@ati-ia.com.

 


Testing & Controls Engineer
Location:  Apex, NC

Major Duties and Responsibilities

 

1.      Development and continuous improvement of test software for product performance and lifecycle testing :

a.       Developing testing software to automatically operate test hardware, and collect test data

b.      Developing intuitive user interfaces and HMI applications

c.       Validating testing and control software

d.      Documenting electrical, pneumatic, and controls schematics

e.       Creating test instructions and other documentation for operation

f.       Continuous support and improvement of installed test equipment

2.      Work with Electrical, Mechanical and Software Engineers, and/or Designers to implement new test software.

3.      Analyze project DVP&Rs to determine test requirements for new products and continuous improvement of existing Standard Test Plans.

4.      Participate in product design reviews to ensure any resulting DVP&R is driven by the project specifications.

5.      Documentation of test procedures, and training of test operators/technicians.

6.      Use failure analysis techniques to proactively identify potential design problems and equipment failures.

 

Education Requirements

 

1.                  BS in Computer Engineering or Electrical Engineering.

2.                  3-5 years of Experience in writing test software

 

Experience Requirements

 

1.                  Programming experience w/ LabVIEW

2.                  Working knowledge of industrial fieldbuses (Ethernet, DeviceNet, Profibus, etc,), and serial communication

3.                  Programming experience in C/C++/C# and Java

4.                  PLC Programming is a plus

 

 

Qualified candidates can send resumes to heather.beal@ati-ia.com

Inside Sales Supervisor
Location:  Apex, NC

The Inside Sales Supervisor regularly interacts with our customers to efficiently execute the sales order entry and order fulfillment processes at ATI.  Additionally, the supervisor directs and leads the functions of the Sales Administration Team, comprised of Inside Sales Specialists.  As a contributing member of the team, the role includes supervisory responsibilities for ensuring the productivity and sustainable performance of the entire Sales Admin Team.  Regular and effective communications with the customer base, account management team, and internal production and shipping departments are critical to individual and team performance success. 

 

 

Major Sales Support Responsibilities (Approx. 75%)

·         Receives internal and external requests and creates quotations for new and existing customers

·         Receives requests and creates sales orders for new and existing customers

·         Manages all customer and order entry transactions and communications via the ATI database

·         Record required sales order information through effective collaboration with our customers and internal personnel

·         Manages all customer and order entry transactions and communications via the ATI database, including, but limited to the creation and management of ATI part numbers, cross referenced customer part numbers, and customer and contact name profiles

·         Review and verify customer terms and conditions

·         Send product literature and information to customers as required

·         Establish customer portal as required for order receipt and acknowledgment

·         Support Account Specialists, Account Managers, and Applications Engineers as needed

·         Monitor and respond to various database discrepancy reports in a timely manner.

 

Major Supervisory Responsibilities (Approx. 25%)

·         Provides direction and support to the Sales Admin Team to fulfill department functions

·         Acts as lead representative of the Sales Admin Team to internal and external working groups and leaders.

·         Ensures performance metrics are achieved for the department

·         Solicits and provides regular and effective performance feedback for the Sales Admin Team, including annual performance reviews

 

Knowledge, Skills and Abilities Required

·         Exceptional interpersonal and communication skills in person, and via telephone and email

·         Ability to learn quickly with high attention to detail

·         Ability to create and foster an effective, collaborative team environment

·         Proven ability to work independently with high organization and time management skills

·         Proven ability to lead and supervise work teams,

·         Proven ability to provide direct and coaching feedback to direct reports

·         Advanced verbal and written communications skills in English

·         Strong computer and keyboard skills

·         Demonstrated ability to learn and obtain a basic working knowledge level of technical products or processes

·         Intermediate or advanced second language skills would be desired, but not required (Spanish. Portuguese, Mandarin)

 

Minimum Education and Experience

·         Bachelors degree or higher, preferably within a technical or business management discipline 

·         Minimum 5 years experience in a customer service or sales administration position, where order entry and order fulfillment were major responsibilities, preferably in a B2B sales environment. 

·         Minimum of 2 years in a leadership position with 3 or more direct reports.

 

Qualified candidates should send their resumes to heather.beal@ati-ia.com.

 



We offer an entrepreneurial environment with challenge, visibility and the opportunity to contribute to the success of the organization. ATI provides excellent benefits that include an Employee Stock Ownership Plan, a 401(k) plan, profit sharing plan, health plan, long-term disability plan and dental plan. At ATI you are not just an employee, you're an owner.
 

For those that are chosen for an interview, please download and fill out our employment application prior to your arrival.

An Equal Opportunity Employer.

ATI Industrial Automation offers a Co-op program where students commit to work for multiple semesters in a paid work experience. Click the link below for more information:

ATI Co-Op Program Information  

 


 
 
ATI Industrial Automation
1031 Goodworth Dr. | Apex, NC 27539 USA
Phone:+1 919-772-0115 | Fax:+1 919-772-8259
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